Online Help Desk Ticketing System

 

Help Desk Services

Our Help Desk is available for all End-User support needs. Providing U.S. based Help Desk Support that can provide Remote Control interaction with any internet connected device.

 

Our Tier I / II Help Desk personnel can resolve our clients Server, Network, Smart Device and PC needs. The Help Desk can dispatch on-site technical support, monitor network performance, and provide hardware / software quotes.

 

Normal Support Hours: Allow for up to a 1 Hour Response Time.

 

Monday - Friday:      7:00AM – 6:00PM EST (Excluding Holidays).

 

After Hours Help Desk Available: 24/7 - Allow for up to a 2 Hour Response Time.

Call the LK TECH Support Line at 513-769-7100 for After Hour Support needs.

Emergency 2 Hour Response is 2 x Rate (Normal Support Hours Apply).

Emergency 4 Hour Response 1.5 x Rate. (Normal Support Hours Apply).

 

Phone: 513.769.7100 Option 1

 

Normal Hours Support E-mail: helpdesk@lktechnologies.com
(Email not monitored after hours)

* After Hour Rates May Apply.

Request details have been submitted, a representative will be in contact shortly. Requests are not montiored outside of normal support hours (M-F 7am-6pm) Call 513-769-7100 for after hours support.