For over 20 years, LK Tech has been serving small and mid-market business, government entities and not-for-profit clients across the greater Cincinnati region. In order to provide the tailored support and excellent customer service we’re know for, we are always looking for new members of our team.
If you are hard-working, self-motivated, and career-oriented, then the LK Tech team is for you. Look at the roles we’re currently recruiting for below and then send your resume to recruiting@lktechnologies.com with the job title in the subject line.
A career at LK Tech isn't just about using your skills... it is also about growing new skills. We encourage and work with you to gain various certifications and on-going training. We are a team dedicated to the improvement of our services and of ourselves.
If you don’t see a role currently listed that fits your interests, feel free to submit a general application to recruiting@lktechnologies.com. We’ll keep your resume on file and reach out if a role opens up.
Current Openings:
Job Title: Windows Server Engineer
Location: Cincinnati, OH
Pay Range: 70,000-80,000, full-time with benefits
LK Technologies is looking for a Windows Server Support Engineer. We are hiring a Windows Server Support Field Engineer to help our clients with IT Support Services, Virtual Servers, Applications, Maintenance, Configurations, and Migrations.
Essential Duties and Responsibilities:
- Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s).
- Provide infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration
- Troubleshoot end-user issues for assigned clients on a daily basis.
- Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion.
- Interface with third-party vendors as a liaison between client and vendor
- Work on all assigned tickets and projects as needed until they are complete.
- Communicate all necessary tasks with the client in order to schedule their completion at a time that is most convenient for them.
- Oversee successful management of client expectations when targets cannot be met.
- Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls, and VPN.
- Create and maintain SOP’s for tasks that are performed by you daily, monthly, quarterly, and annually.
- Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.
- Assist with the annual budget by conducting high-level planning meetings with your Pod clients.
- Provide advice as needed with client purchases of hardware and software.Create, request, and present technical specifications and requirements for purchasing of new servers and networking equipment via quote procedure.
- Complete all expected training and ensure that certifications are maintained as necessary.
- Be available to collaborate with and assist fellow Engineers
Additional Duties and Responsibilities:
- Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
- Communicate escalated issues to the department head as necessary.
- Business awareness: specific knowledge of each customer and how IT relates to their business.
- Responsible for entering time in ConnectWise on a daily basis prior to the end of the workday.
- Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
- Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
Knowledge, Experience, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 3+ years of prior hands on IT experience.
- Knowledge of IT applications, processes, software, and equipment.
- Knowledge of Server Operating Systems.
- Experience with and understanding of routers and firewalls.
- Understanding the relationship between switches, hubs, patch panels, and connecting nodes to a network.
- Understanding of DNS services.
- Working Knowledge of Non-Cisco Firewall Technologies - SonicWALL, Linksys, NetGear.
- Hands-on experience with Wired and Wireless networking, PC and server virtualization "VMWare and Hyper-V".
- Shows solid understanding of and ability to configure TCP/IP and troubleshoot Internet connectivity.
- Achieves and maintains multiple certifications at a high skill level. The following certifications are preferred: MCSA, CCNA, Network+.
Benefits:
- Medical/Vision/Dental with FSA and HSA
- 100% Employer Paid Life Insurance/Short term and Long Term Disability
- Maternity/Paternity Leave
- Free Employee Assistance Programs
- Paid Certification Training
- Open Paid Time Off
- Team Building Activities
To apply, please submit your resume to recruiting@lktechnologies.com.
Note: LK Tech is an Equal Employment Opportunity (EEO) employer that is committed to a safe and drug free work place. LK Tech performs pre-employment criminal background checks and substance abuse testing which includes a urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping LK Tech a safe and drug free company.
